Manulife insurance review 2026

Independent, weighted assessment of one of the world’s leading international life insurers — for HNW and UHNW advisers structuring cross-border cases.

ByCarlton Crabbe, CEO·Last reviewed June 2026·Reading time 22 min·Score change +0.2 vs 2025
Capital for Life overall weighted score 9.3
2026 Edition
Financial strength
The Manufacturers Life Insurance Company
S&P
AA−
Stable
Moody's
Aa3
Upgraded Sep 2025
AM Best
A+
Superior
Fitch
AA
Stable
DBRS
AA
Stable
Executive summary

A more capable carrier than at any point in its recent history

The 2026 picture reflects measurable progress on every dimension this review examines: stronger ratings, a higher ESG band, a new advisory presence in the GCC, and a genuinely new product architecture in MGG PRO.

Manulife in 2026 is materially evolved versus the 2025 edition. The September 2025 Moody’s upgrade to Aa3 confirms underlying balance sheet strength. The MSCI ESG upgrade from AA to AAA places Manulife in the highest tier globally. The launch of the Manulife Longevity Institute, with USD 350 million committed through 2030, signals a substantive shift toward longevity and well-being investment. And the May 2026 launch of Manulife Global Generations PRO opens, for the first time inside a Bermuda Savings Plan, defined access to an institutional alternative-credit strategy.

For advisers serving sophisticated, mobile clients across the Middle East, Europe, Africa, Asia, and Australia, Manulife remains at the top of advisers’ recommendation lists — and the gap to peer carriers has widened.

Products covered

Manulife products on the Capital for Life shelf

Three Manulife products feature in current Capital for Life adviser cases. Each has its own dedicated review and technical reference.

Illustrated rates and product specifications shown are not guaranteed and are not a forecast of future returns. Refer to each product’s official documentation for full assumptions.

Capital for Life scoring

Six-factor weighted assessment

Each insurer is scored across six factors using public disclosures, regulator filings, primary corporate releases, and adviser case data. Weights are fixed across the full carrier set so scores remain comparable year over year and across carriers.

Financial strength+0.2
9.7
Capital adequacy
9.0
AUM & diversification+0.2
9.2
Global market reach+0.3
9.3
Product innovation+0.5
9.0
Underwriting flexibility
9.0
How strong is Manulife financially?

Financial strength & capital adequacy

Manulife's 2026 financial strength profile is materially stronger than at the time of the 2025 review.

The Moody’s upgrade to Aa3 from A1 on 19 September 2025 reflects, in Moody’s own words, “improved profitability, strong capital, and reduced exposure to lower ROE and legacy businesses.” The upgrade brings Manulife’s Moody’s rating into line with its long-standing AM Best A+ (Superior) standing, affirmed in December 2025, and reinforces a multi-agency profile that is consistently top tier.

The Manufacturers Life Insurance Company reported a LICAT ratio of 136% as at 31 December 2025, comfortably above OSFI’s 100% supervisory target. The 1-percentage-point year-on-year decline reflects dividends, common share buybacks, the Comvest Credit Partners acquisition, and the new segregated fund capital framework — partially offset by earnings growth. Capital surplus over OSFI’s supervisory target is C$24.1 billion at the MLI level.

Source: Manulife Q4 2025 Earnings Release; OSFI LICAT Guideline 2024; Moody's Investor Service press release, 19 September 2025.

How big is Manulife?

Assets under management & diversification

Global investment scale

As at 31 December 2025, Manulife managed USD 1.24 trillion (C$1.704 trillion) in total assets under management and administration (AUMA), an increase of approximately 9% on the prior year and reinforcing Manulife’s position among the world’s leading life-insurance based financial institutions.

Source: Manulife Financial Corporation, 2025 Annual Report, p.23. Last verified: 2nd May 2026.

Approximately 25% of Manulife’s segment core earnings in 2025 was generated by Global Wealth and Asset Management, up from 20% in the prior reporting period, reflecting the growing importance of fee based, diversified investment strategies within the group’s business model. The 2025 acquisition of Comvest Credit Partners (US$17.5 billion AUM) and the agreement to acquire PT Schroder Investment Management Indonesia further reinforced this diversification.

Global comparison (2025 AUM figures)

To contextualise Manulife’s scale, the table below compares the total assets under management of selected global financial institutions. Each insurer or asset manager uses its own methodology; figures are taken from full-year 2025 disclosures or, where unpublished, the most recent reporting period.

FirmAssets Under Management (USD)As at
BlackRock~14.0 trillion31 December 2025
Vanguard~12 trillionYear end 2025
Allianz Group (insurance + 3rd party)~2.9 trillion30 September 2025
Manulife1.24 trillion31 December 2025
Sun Life Financial~1.17 trillion (C$1.6tn)31 December 2025
Aegon (incl. Transamerica)~0.35 trillion30 June 2025

Sources: BlackRock 4Q25 earnings release; Vanguard 2026 corporate brochure; Allianz 3Q25 earnings release; Manulife and Sun Life 2025 Annual Reports; Aegon 2Q25 results.

Capital for Life’s assessment

Manulife’s asset base places it in the same conversation as major banks and global investment houses, offering clients and advisers confidence in the firm’s long term capacity to meet liabilities, sustain policy values, and manage risk. For high net worth clients, this breadth of investment capability strengthens product integrity, particularly when using solutions such as Indexed Universal Life, Savings Plans or Whole of Life cover for estate planning, retirement income, premium financing, or alternative-credit allocation strategies.

Key insight

With over USD 1.24 trillion in assets under management and administration, Manulife is among the world’s top 30 global asset managers and one of the top 10 life insurers globally by market capitalisation, per Bloomberg data as at 31 December 2025. This scale gives Manulife institutional depth, economic resilience, and access to diversified global capital markets.

Source: Manulife Financial Corporation, 2025 Annual Report, p.1 (Bloomberg, market capitalisation as at 31 December 2025).

I am extremely pleased with the high value life insurance products and retirement planning strategies that Capital for Life designed for my client. As a trusted adviser in this specialised area, Carlton and his team helped through every aspect of the application process to make this seamless and effortless for both the client and myself. The team is highly experienced, knowledgeable, and professional.
Stuart J. Mizen, SVN Capital
Where does Manulife operate?

Global reach & the Manulife Global HNW platform

Manulife operates a globally balanced business model. Based on 2025 segment core earnings contribution from operating segments, Asia accounts for 38% (47% on a combined Asia region basis, including Asia operations within Global Wealth and Asset Management); Global Wealth and Asset Management for 25%; Canada for 21%, a stable home market with mature infrastructure; and the United States for 16%, primarily through the John Hancock brand.

Source: Manulife Financial Corporation, 2025 Annual Report, MD&A, p.18. The 2025 edition framing of 30/26/22/20 is superseded by 2025 full year reporting.

For high net worth clients, Manulife’s most relevant lens is its Manulife Global HNW platform, established in January 2023 to integrate Bermuda, Singapore, and Hong Kong HNW businesses under a single brand and operating model, with a dedicated team of more than 100 professionals.

Manulife Bermuda

Products offered:
Universal Life (UL), Indexed Universal Life (IUL), Participating Savings Plans, and the new MGG PRO dual-contract structure (May 2026).
Strategic role:
A global offshore hub serving HNW and UHNW clients across Europe, Asia, the Middle East, Africa, and Latin America. Provides jurisdictional neutrality and favourable regulatory recognition.
Regulatory oversight:
Bermuda Monetary Authority (BMA), with a Solvency II-equivalent BSCR framework. The Bermuda Branch is not a separate legal entity from the Canadian parent; obligations flow through to MLI.
Unique advantage:
One of two Manulife issuing hubs offering IUL solutions and the sole hub for MGG PRO. Ideal for clients needing common law compatibility, privacy, and access to international product features, including the Manulife Bermuda Master Insurance Trust.

Manulife Singapore

Products offered:
Indexed Universal Life (Signature IUL Select III, launched 2025 with five international index choices), Whole of Life, Indexed Income Savings Plans, ManuProtect Term.
Strategic role:
ASEAN regional hub for HNW clients, particularly those requiring onshore structuring, trust integration, and access to bank premium financing.
Regulatory oversight:
Monetary Authority of Singapore (MAS), recognised globally for transparency and investor protection.
Unique advantage:
Suited to Singapore tax residents and families needing regulatory clarity and life policies embedded in local trust or corporate structures.

Manulife Hong Kong

Products offered:
Universal Life, Participating Whole of Life, Investment Linked Assurance Schemes (ILAS), and Indexed Universal Life.
Strategic role:
Core hub for Greater China HNW clients, supporting both local and cross border wealth structuring. Manulife Hong Kong serves more than 2.4 million clients.
Regulatory oversight:
Hong Kong Insurance Authority (IA), supporting open access, private wealth engagement, and tax efficient planning.
Unique advantage:
Preferred by PRC family offices and wealth advisers for access to RMB, USD, and HKD policies, alongside Hong Kong's established legal and financial infrastructure.

New — Manulife DIFC office (2025)

In 2025, Manulife Global HNW became the first international life insurer to establish an office in the Dubai International Financial Centre (DIFC). The DIFC office holds a Category 4 licence and is dedicated to advising on and arranging life insurance contracts for HNW customers across the Middle East, Africa, and the wider region.

The DIFC office is an advisory and sales presence; policies continue to be issued from one of the three established hubs (Bermuda, Singapore, or Hong Kong) according to the client’s circumstances and structuring requirements. For Capital for Life advisers based in the GCC, the DIFC presence provides direct local engagement with Manulife product specialists, faster underwriting interaction for the region, and a stronger institutional touchpoint for HNW client meetings.

Source: Manulife 2025 Annual Report, p.1 and MD&A. Last verified: 2nd May 2026.

Capital for Life’s assessment

  • Bermuda: Best for clients needing privacy, premium flexibility, alternative-credit access via MGG PRO, and common law frameworks.
  • Singapore: Ideal for ASEAN HNW clients using onshore trusts, bank financing, and structured insurance with multi index IUL.
  • Hong Kong: Suited to Greater China clients, family offices, and advisers managing multi currency estate planning.
  • DIFC: A natural advisory anchor for clients and advisers in the GCC, complementing the three issuing hubs.
What HNW products does Manulife offer?

Products for HNW clients

Manulife offers a comprehensive range of international life insurance products designed for HNW and UHNW clients who require long term financial protection, estate planning tools, and offshore structuring flexibility. These products are built to support both accumulation and preservation strategies, and are commonly used in conjunction with trusts, family offices, and corporate structures.

Product overview

Product typeAvailableCommon use cases
Indexed Universal Life (IUL)YesOffshore trusts, retirement income access, premium financing, S&P 500 and multi index crediting
Manulife Global Generations PRO (MGG PRO) — NEW 2026Yes (Bermuda)Multi generational planning, dual-engine Par + alternative credit, structured drawdown via Protected Income for Life
Guaranteed Savings PlansYesCapital preservation, legacy planning, deferred drawdown strategies
Guaranteed Whole of Life CoverYesEstate equalisation, IHT mitigation, long term family protection
Indexed Income Savings PlanYesStructured retirement income, market linked growth with downside protection
Term Life InsurancePartialAvailable in selected Asia jurisdictions (e.g. ManuProtect Term II in Singapore); not available across all international markets

Capital for Life’s assessment

Manulife provides one of the strongest international product suites for HNW life planning. Its Indexed Universal Life policies are among the most flexible in the market, offering withdrawal access, policy loans, and premium financing compatibility. These policies are frequently used in offshore trust structures, family office strategies, and corporate owned life insurance frameworks to maximise tax deferral and succession planning efficiency.

The 2026 product set is materially expanded by the launch of MGG PRO, which extends the established MGG 25 participating Savings Plan into a dual-contract, dual-engine architecture combining the Manulife Bermuda Par Fund with non-participating segregated access to the CQS ABS Fund — an institutional alternative-credit strategy not previously accessible inside a Bermuda Savings Plan. The addition of Guaranteed Savings Plans and Whole of Life policies continues to appeal to clients seeking predictable outcomes and capital certainty, often critical in legacy transfer, IHT planning, or asset protection mandates.

The Indexed Income Savings Plans offer growth potential with built in downside protection, attractive to clients who want participation in equity linked returns while maintaining a conservative risk profile. Advisers should note that Manulife does not currently offer term life insurance products across all international markets. Where temporary liquidity, business succession, or layered cover is required, term solutions may need to be sourced from alternative providers, although ManuProtect Term II is available in Singapore.

Additional customised options

Many Manulife policies offer riders and optional benefits subject to jurisdiction, including:

  • Waiver of premium provisions
  • Accelerated death benefits
  • Additional insured or spouse riders
  • Policy continuation options for trust or corporate ownership
  • Manulife Global HNW Shared Values living benefits (Prenuvo MRI and Teladoc Health), available on policies with cumulative premium of USD 10m or more

These features offer advisers the flexibility to tailor cover to a client’s broader financial plan and governance structures.

Summary

Manulife’s international life insurance product offering is highly competitive for financial advisers serving sophisticated, globally mobile clients. Its strength lies in long duration cover, flexibility in offshore structuring, and suitability for integration with HNW wealth planning strategies. With the 2026 launch of MGG PRO, Manulife has extended its product line into institutional alternative credit access inside an insurance wrapper. While advisers may still need to complement Manulife’s suite with term coverage from other providers in some jurisdictions, the core product line stands out for its strength, stability, and application across multiple jurisdictions.

What's new at Manulife in 2026?

Product innovation 2026

Innovation in international life insurance is accelerating, particularly in the HNW market where client needs continue to grow in complexity. Capital for Life recognises Manulife as one of the leading insurers embracing product and underwriting evolution to serve globally mobile, high net worth individuals more effectively.

Manulife Global Generations PRO (MGG PRO) — Headline 2026 launch

Launching in early May 2026, MGG PRO is a dual-contract, dual-engine participating whole of life Savings Plan from The Manufacturers Life Insurance Company (Bermuda Branch). It pairs the offshore stability of Manulife Bermuda’s Canadian-regulated participating fund with non-participating segregated access to an institutional alternative-credit strategy — the CQS ABS Fund — previously available only behind private investment platforms.

Two coordinated insurance contracts are issued together at inception. The Par Policy provides the stability layer: a guaranteed minimum death benefit, annual non-guaranteed dividends, accumulated dividends with interest, and a terminal bonus, all underpinned by the Manulife Bermuda Par Fund and governed under Canadian OSFI Par Fund regulations. The Non-Par Policy holds a guaranteed Cash Value Payment (CVP), a guaranteed Accidental Death Benefit (ADB), and the PRO Account — a non-participating segregated account that passes through the performance of the underlying CQS ABS Fund directly to the policyholder.

The allocation between Par and PRO Accounts is selected at issue and is irrevocable. The default 75% PRO / 25% Par allocation defines the standard policy. 50/50 and 90/10 alternatives are available at face amounts of USD 5 million or more.

MGG PRO at a glance

SpecificationDetail
Issuing entityThe Manufacturers Life Insurance Company (Bermuda Branch)
CurrencyUSD only
Default allocation75% PRO / 25% Par
Alternative allocations (face ≥ USD 5m)50/50 or 90/10
Premium pay tracksSingle Pay, 5 Pay, 10 Pay
Minimum cumulative premiumUSD 1,000,000
Maximum premium per controlling personUSD 250,000,000 (75/25 and 90/10) / USD 125,000,000 (50/50)
Default PRO Account assumed crediting rate9.50%
Maximum illustratable PRO crediting rate13.90%
Year 30 Total Internal Rate of Return8.10% (post-Promotion basis)
Day 1 Cash Surrender ValueApproximately 43% (compared with 80% under MGG 25)
Total break-evenYear 3 (compared with Year 5 under MGG 25)
MaturityPolicy year 121
New featuresPolicy Split (up to 5 child policies, 2 split events maximum); Death Benefit Settlement Options (lump sum or 5/10/20 year instalments)
Eligibility exclusionsNot available to U.S. citizens or residents, Bermuda residents, or Canada residents

Source: Manulife Global Generations PRO Product Guide (April 2026); Capital for Life Adviser Briefing, May 2026.

Manulife PRO Series — Buffered Indexed Universal Life (IUL)

Manulife’s PRO Series IUL product line, introduced in 2025, features a buffered performance structure in which the first 20% of market loss is absorbed, meaning no policy losses are incurred unless the underlying index falls by more than 20%. The first of its kind to be released by a major international life insurance carrier.

In exchange, clients benefit from higher cap rates, capturing more upside when markets perform well. This structure introduces a risk adjusted investment approach within the IUL framework, an alternative to the traditional 0% floor IUL designs that Manulife has historically offered. The MGIUL PRO Series is suitable for clients seeking more market exposure while maintaining defined downside protection.

Underwriting innovation — Light Touch and Quit Smoking Programme

Light Touch Underwriting is designed for efficiency and an enhanced client experience, ideal for HNW clients aged 18 to 55 seeking up to USD 5 million in coverage with no major health concerns. It replaces in-person medicals with remote tele-underwriting, reducing time and documentation friction.

  • Tier 1: up to USD 3m, Standard risk classes only, no APS, telemed interview required. Excludes certain medical and lifestyle risks.
  • Tier 2: up to USD 5m, all risk classes, APS and medicals required, broader eligibility.

Best suited for executive or globally mobile clients needing faster policy issuance. Full medical underwriting still applies for higher sums or complex cases.

The Quit Smoking Benefit provides non smoker premium rates to qualifying smokers during the first three policy years. If clients successfully quit and test nicotine free within this window, they permanently retain non smoking rates. This delivers substantial premium savings, aligns with health improvement, and is unique in the offshore HNW market context.

Manulife Global HNW Shared Values (Living Benefits)

New for 2025 and integrated with most newly issued policies, Manulife provides access to Shared Values, a suite of premium living benefits that support proactive, preventive healthcare alongside the policy’s wealth-planning architecture.

  • Prenuvo: concierge guided whole body MRI screening for early detection of malignancies, aneurysms, and hundreds of other conditions. No radiation, no contrast, in under an hour.
  • Teladoc Health: access to over 50,000 global specialists across more than 450 conditions via Second Opinion services, with concierge support for international clients.

Shared Values benefits are subject to eligibility and Manulife Bermuda’s sole discretion. Programmes may be modified, suspended, or discontinued. Not insurance services.

Capital for Life’s assessment

MGG PRO in 2026 is the most significant product evolution in Manulife’s international HNW product set since the company’s MGIUL PRO was launched last year. It continues the rollout of the PRO range of solutions. MGG PRO gives access to an institutional alternative-credit strategy alongside a Canadian-regulated participating chassis. For Capital for Life advisers, MGG PRO is complementary to, not competitive with, IUL and Private Placement Life Insurance on the planning shelf. It serves clients who require long-term offshore stability with a defined high-performance credit strategy, but for whom a fully bespoke PPLI investment policy is unnecessary or inappropriate, and for whom a more conventional Savings Plan is not the desired risk-return profile.

Meanwhile, the MGIUL PRO buffered product remains a meaningful evolution: it provides clients with a third path between full-risk equity exposure and principal-protected IUL, attractive to clients with moderate risk tolerance and advisers seeking options beyond the standard 0% floor model. The Light Touch Underwriting and Quit Smoking Programmes are positive differentiators, particularly in an international market where underwriting logistics can delay policy placement.

Manulife innovation highlights for HNW clients

FeatureDescriptionBenefit to HNW clients
MGG PRO (NEW 2026)Dual-contract Savings Plan: Par chassis plus segregated CQS ABS Fund engine; default 75/25 allocationMulti-generational planning with institutional alternative-credit access inside a Bermuda insurance wrapper
PRO Series — Buffered IULAbsorbs the first 20% of market losses; offers higher cap rates for upsideBalances risk and reward; suitable for moderate risk investors
Traditional IUL (0% floor)No losses in negative market years; capped upsideOffshore trusts, retirement income access, premium financing
Light Touch UnderwritingNo in person medicals for applicants aged 18 to 55 seeking up to USD 5m in coverageFaster, easier onboarding for low risk clients
Tele underwritingMedical consultations conducted remotely via phone or videoIncreases accessibility and convenience, especially for mobile clients
Quit Smoking ProgrammeNon smoker premiums for 3 years with the option to retain them permanentlyPremium savings plus a health improvement incentive
Shared Values (Living Benefits)Prenuvo MRI and Teladoc concierge, available at premium ≥ USD 10mProactive healthcare integrated with HNW policy ownership
How do advisers use Manulife policies in client cases?

Planning use cases

For advisers working with HNW clients, Manulife's international life insurance products serve as powerful tools across multiple financial planning scenarios. From generating income in retirement to facilitating intergenerational wealth transfer or structured market participation, Manulife offers a broad range of solutions tailored to complex, globally mobile clients.

This section summarises how Manulife’s products align with key planning needs, helping advisers determine the most effective use cases within their clients’ wealth strategies.

Capital for Life’s assessment by planning area

Planning applicationRatingCommentary
Retirement income StrongCash value drawdown via withdrawals or loans across IUL and Indexed Income; MGG PRO supports Protected Income for Life via Par dividends and PRO Account redemptions
Policy loans StrongPredictable loan costs and guaranteed spreads with flexibility; MGG PRO loans available against both Par Available Loan Value and PRO Account Value
High death benefit ExcellentLarge face amounts suitable for estate equalisation and wealth transfer; MGG PRO max premium up to USD 250m per controlling person
Low death benefit (entry level) ModerateMinimum coverage levels higher than average; may limit smaller ticket cases
Market linked investment with protection StrongIndexed products provide equity exposure with 0% floor or 20% buffer protection; MGG PRO adds non equity, alternative-credit pass through
Variety of investment strategies ExcellentIUL, indexed savings, guaranteed and participating whole of life, par fund savings plans and now in 2026, an alternative-credit strategy.

Use case highlights

  • Product flexibility: Whole of Life, participating policies, indexed savings, and now MGG PRO support both growth and preservation mandates inside a single carrier relationship.
  • Legacy planning: High death benefit capacity supports large-scale estate liquidity or charitable giving structures. MGG PRO's new Policy Split feature (up to 5 child policies) and Death Benefit Settlement Options (lump sum or instalments over 5, 10, or 20 years) provide structured intergenerational distribution mechanisms.
  • Income planning: Clients seeking flexible, tax-efficient retirement income can access cash value withdrawals or loans within IUL contracts. MGG PRO's Protected Income for Life strategy combines Par dividend withdrawals with quarterly redemptions from the PRO Account to sustain drawdown over a 20- to 30-year horizon.
  • Risk-managed growth: Indexed savings, buffered IULs, and MGG PRO's alternative credit market participation make them useful for moderate-risk HNW investors.
Which clients is Manulife suitable for?

Client suitability

HNW client suitability overview

To help advisers assess where Manulife’s international life insurance solutions fit best, Capital for Life uses a three tier suitability model:

Best Suited

Manulife’s core market, HNW clients with global needs and complex planning goals.

Less Suited

Clients with simpler protection needs, domestic only coverage goals, or term only preferences.

Borderline / Case by Case

Situations where structuring, education, or growing client sophistication may shift suitability over time.

This segmentation enables advisers to align recommendations more precisely with client objectives, improving both suitability outcomes and long term policy performance.

Manulife client suitability matrix

Best suited forLess suited forBorderline / case by case
UHNW clients with cross border assets needing cover up to USD 150 millionClients needing domestic only solutions with no offshore elementMedium net worth individuals seeking cover near the minimum threshold
Offshore estate planning with life cover of USD 2 million or moreSmall ticket cases needing simplified underwriting or lower premiumsClients exploring premium financing with less established borrowing history
USD denominated policies with premium financing structuresPrice sensitive clients focused solely on low-cost termRisk averse clients unfamiliar with index-based returns
Use of trusts, family offices, or multi-jurisdictional wealth structuresClients seeking term only insurance (limited international availability)Clients comfortable with mark to market NAV mechanics for MGG PRO PRO Account access
Indexed growth with downside protection (IUL, buffered IUL, indexed savings)Clients with basic protection only needsClients evaluating MGG PRO versus PPLI for alternative-credit allocation inside an insurance wrapper

Capital for Life’s perspective

Matching the right client to Manulife’s product suite can unlock significant value, particularly where structuring, liquidity planning, or cross-border complexity is involved. Advisers working with global HNW families will find Manulife’s underwriting, product variety, and jurisdictional flexibility well aligned with the 2026 advisory landscape, especially with the addition of MGG PRO and the DIFC office presence in the GCC.

How does Manulife perform on claims?

Claims experience

Under IFRS 17, the disclosure framework adopted across the global insurance industry from January 2023, Manulife reports insurance service expenses rather than the legacy “net benefits and claims paid” line. For full year 2025, Manulife’s insurance service expenses were C$23.1 billion, reflecting incurred claims, directly attributable expenses, and changes in liabilities for incurred claims under the IFRS 17 framework.

Manulife’s global claims and benefits performance

This figure demonstrates the company’s continuing operational scale and capacity to honour commitments to policyholders worldwide. Combined with the C$24.1 billion of capital surplus over OSFI’s supervisory target, the C$81.6 billion of consolidated capital, and AAA-rated MSCI ESG governance, Manulife’s claims and benefits payment capability sits at the upper tier of the global life insurance market.

Supported by a robust capital base and prudent risk controls, Manulife continues to maintain strong claims handling capabilities while delivering long-term, sustainable growth across the Manulife Global HNW platform and its broader international franchise.

Capital for Life’s assessment

Manulife’s claims and benefits experience reinforces its position as a financially resilient and operationally dependable life insurer. Its capacity to honour large-scale claims demonstrates vast liquidity, financial strength, global infrastructure, and the reliability that HNW clients demand.

For advisers, this scale of claim fulfilment means more than a headline figure — it reflects policyholder stability, confidence in future payouts, and the assurance that clients will be supported through death benefits, critical illness claims, and structured settlements in line with contract terms. Combined with the September 2025 Moody’s upgrade and the December 2025 AM Best affirmation, Manulife’s claims-handling profile is structurally stronger than it was at the time of the 2025 review.

Source: Manulife Financial Corporation, 2025 Annual Report — Consolidated Statements of Income (IFRS 17).

What awards and client recognition does Manulife hold?

Recognition & client experience

Manulife continues to demonstrate a strong commitment to customer service, with key satisfaction indicators and external recognition validating its global performance. The 2026 picture reflects significant new accolades alongside one notable area of variability.

Global satisfaction and recognition metrics

  • TIME World’s Best Companies 2025: Manulife included for the first time in this 1,000 company global ranking, assessed across employee satisfaction, revenue growth, and sustainability transparency.
  • Forbes World’s Best Employers 2025: sixth consecutive year of recognition, alongside inclusion in Forbes World’s Top Companies for Women 2025 and Forbes World’s Best Life Insurance Companies (first inclusion).
  • Gallup Exceptional Workplace Award 2025: third consecutive year, with Manulife achieving top quartile employee engagement for the sixth year running, benchmarked against Gallup’s Finance and Insurance Company database.
  • HR Asia Best Companies to Work for in Asia: recognised in seven Asia markets in 2025.
  • Evident AI Index: Manulife ranked #1 in life insurance for AI maturity, top 5 across the wider insurance industry.
  • Hong Kong Business Technology Excellence Awards 2025 and APAC’s Gen AI Leader of the Digital Insurance Awards 2025.
  • Fortune 2025 Change the World list: John Hancock recognised for the Vitality Program (the only life insurer included).
  • J.D. Power 2025 U.S. Individual Life Insurance Study: John Hancock ranked #15 of 22 life insurers, with an industry average of 650 points (Mutual of Omaha #1 with 707). This represents a decline from #11 of 21 in the 2024 study and warrants adviser attention. The study measures U.S. customer satisfaction across eight dimensions including trust, value for price, ease of doing business, and digital channels.

Capital for Life’s assessment

These third-party metrics and recognitions suggest that Manulife is making consistent efforts to enhance both client experience and employee engagement, two drivers that directly impact long-term service quality and claims responsiveness. The Forbes Best Life Insurance Companies inclusion is particularly relevant for HNW client positioning, alongside the Evident AI #1 ranking, which speaks to operational and underwriting infrastructure that international advisers increasingly rely on.

The J.D. Power decline for John Hancock is a U.S. retail satisfaction signal rather than an international HNW signal. The Manulife Global HNW platform is a separate operating environment with dedicated relationship management for advisers and HNW clients across Bermuda, Singapore, Hong Kong, and now DIFC — an environment where the structural drivers measured by J.D. Power (digital channels, problem resolution at scale, agent versus direct purchase paths) operate very differently. Advisers should nevertheless be aware of the underlying retail trend when discussing Manulife brand perception with U.S.-connected clients.

Sources: Manulife 2025 Annual Report; Manulife full year and Q4 2025 earnings release (11 February 2026); J.D. Power 2025 U.S. Individual Life Insurance Study (9 October 2025).

How does Manulife perform on ESG?

ESG & sustainable investing

For HNW clients and their advisers, ESG considerations are increasingly central to long term planning and institutional due diligence. Manulife is widely recognised as a global leader in ESG within the life insurance sector, combining sustainability commitments with transparent risk governance and measurable impact. The 2026 picture is materially stronger than the 2025 picture.

Notable Manulife ESG initiatives (2026 update)

  • MSCI ESG rating upgraded from AA to AAA — the highest possible band — recognising strong governance and proactive management of sustainability-related risks.
  • S&P Corporate Sustainability Assessment: top quartile recognition.
  • Manulife Longevity Institute launched: global research, thought leadership, innovation, advocacy, and community partnership platform, with USD 350 million committed through 2030 to help people live longer, healthier, and more financially secure lives.
  • Innovating for Asia’s Demographic Future Challenge: launched in partnership with the World Economic Forum’s UpLink platform; ten longevity-focused winners named, supporting financial resilience, healthy ageing, and lifelong fulfilment across Asia.
  • UN PRI A+ rating retained for ESG integration in fixed income and listed equity portfolios.
  • Sustainable investments portfolio (renewable energy, sustainably managed timberland, green buildings).
  • Sustained reforestation through Manulife Investment Management’s timberland operations.
  • Board diversity remains strong, with substantial female and visible minority representation.

Why ESG matters to clients and advisers

  • A growing proportion of HNW clients prioritise transparent ESG credentials in insurance-linked and investment-based solutions.
  • Strong ESG ratings reduce exposure to long-term risks such as regulatory change, litigation, or reputational damage.
  • ESG-aligned providers support values-based client engagement, particularly across family office and philanthropic structures.
  • Advisers benefit from recommending forward-thinking, well-governed institutions to ESG-conscious clients.
  • Manulife’s ESG positioning enhances portfolio resilience and contributes to sustainable legacy planning.

Capital for Life’s assessment

Manulife’s ESG profile in 2026 is materially improved compared with 2025. The MSCI rating jump from AA to AAA places Manulife in the top tier globally, and the launch of the Manulife Longevity Institute, combined with the Innovating for Asia’s Demographic Future Challenge, demonstrates the firm’s transition from passive ESG compliance to active longevity and well-being investment. These credentials are particularly relevant for HNW clients seeking alignment between their financial planning and personal values, family office mandates focused on intergenerational health and wealth, and philanthropy-connected estate plans.

On balance, Manulife’s ESG strength is a meaningful competitive differentiator in today’s values-driven wealth environment, and a stronger differentiator in 2026 than it was in 2025.

Sources: Manulife 2025 Annual Report (At a Glance and Community sections); Manulife Sustainability Report; MSCI ESG Ratings.

Should advisers recommend Manulife?

Capital for Life’s verdict

Using our proprietary weighted scoring model, Capital for Life has independently re-evaluated Manulife (The Manufacturers Life Insurance Company of Canada) across the six factors most relevant to professional advisers and HNW clients. Each factor reflects 2025 full year disclosures, the September 2025 Moody’s upgrade, the MSCI ESG upgrade, and the May 2026 launch of MGG PRO, a genuine alternative risk and asset class savings plan.

Final scoring breakdown

FactorScoreAssessment
Financial Strength9.7/10Moody's upgrade to Aa3; AM Best A+ affirmed December 2025; LICAT 136% with C$24.1bn surplus over OSFI 100% target
Capital Adequacy9.0/10LICAT marginally lower (136% vs 137%) but consolidated capital up to C$81.6bn; financial leverage stable at 23.9%
AUM & Diversification9.2/10AUMA US$1.24tn (+9% YoY); Comvest acquired (US$17.5bn AUM); Schroders Indonesia agreement; Mahindra India JV
Global Market Reach9.3/10DIFC office launched (first international life insurer with Category 4 licence); Manulife Global HNW unified; Bupa HK collaboration
Product Innovation (HNW)9.0/10MGG PRO May 2026 launch — dual-contract Par + CQS ABS engine; Shared Values living benefits; PRO Series intact
Underwriting Flexibility9.0/10Light Touch Underwriting; Quit Smoking Programme; international HNW underwriting flexibility consistent
Overall weighted score · 2026 Edition
9.3/ 10
Capital for Life · Editorial Assessment
2024 · 9.02025 · 9.12026 · 9.3
Evaluation date: 2nd May 2026 · See Capital for Life’s Rating Methodology for full details.
Carlton’s knowledge and expertise is invaluable in the field of life assurance planning for HNW individuals and families. A clear communicator who can quickly craft a solution and is unrelenting on a successful delivery.
Matt Tailford, Commercial Director at Hoxton Capital Management

Conclusion

Manulife remains one of the most globally capable, financially secure, and strategically positioned life insurers in the international HNW market. The 2026 picture is materially stronger than the 2025 picture across financial strength, ESG, geographic reach, and product innovation.

Manulife offers advisers a rare combination of:

  • Institutional stability across all economic cycles, validated by the September 2025 Moody's upgrade to Aa3 and the December 2025 AM Best A+ (Superior) affirmation.
  • Multi-jurisdictional platform access through Manulife Global HNW: Bermuda, Singapore, Hong Kong as issuing hubs, plus the new DIFC office for HNW advisory presence in the GCC.
  • A diversified product set that now spans IUL, buffered IUL, Guaranteed Whole of Life, Indexed and Guaranteed Savings Plans, and the new MGG PRO dual-contract structure with institutional alternative-credit access via the CQS ABS Fund.
  • Alignment with HNW values via MSCI AAA ESG rating, the USD 350m Manulife Longevity Institute, and Shared Values living benefits integrated with policy ownership.

While Manulife’s minimum premium thresholds and limited international term insurance availability may restrict accessibility for particular client segments, its strengths in structured planning, capital adequacy, global reach, and adviser responsiveness make it a top-tier choice for cross-border HNW life cover in 2026.

What we recommend

Based on our transparent scoring process, real world client experience, and global case comparisons, Capital for Life recommends Manulife’s international life insurance solutions for:

HNW and UHNW individuals seeking offshore protection with premium financing.

Clients requiring USD-denominated, trust-compatible life insurance products.

Family offices and advisers prioritising ESG alignment, long-term claims security, and jurisdictional choice.

Clients seeking institutional alternative-credit access via MGG PRO inside a Bermuda Savings Plan wrapper, alongside or instead of PPLI.

Multi-generational wealth transfer cases requiring Policy Split, Death Benefit Settlement Options, or Manulife Bermuda Master Insurance Trust sub-trust ownership structures.

Our reviews are independently conducted and based on data-driven, adviser-centric methodology, designed to guide selection with confidence and clarity.

Capital for Life’s Verdict: most capable

Manulife in 2026 is a more capable carrier than at any point in its recent history. The Moody’s credit rating upgrade confirms the underlying balance sheet strength. The MSCI AAA rating adds weight to the values framework Manulife operates by. The new United Arab Emirates Dubai International Financial Centre office shortens the distance between professional advisers, HNW clients, and this insurer in the GCC. And MGG PRO extends the PRO series further still — a product that, for the first time, opens the door to defined access to an institutional alternative-credit strategy. For advisers serving sophisticated clients, Manulife remains at the top of advisers’ recommendation lists.

Capital for Life overall weighted score 9.3
2026 Edition
How does Capital for Life score insurers?

Methodology

Capital for Life Research uses a proprietary scoring framework to evaluate the strength and suitability of international life insurance providers, particularly for HNW and UHNW clients.

Each factor is scored out of 10 using quantitative and qualitative criteria, including public disclosures, product breadth, regulatory disclosures, and benchmarking data gathered by Capital for Life Research.

This framework is part of Capital for Life’s ongoing commitment to producing independent, data backed insights for professional advisers working in cross border and offshore life planning.

Why you can trust us

Capital for Life is led by Carlton Crabbe, with close to 30 years of specialist experience advising HNW and UHNW individuals, international families, entrepreneurs, and private bank clients across the UAE, UK, Europe, Africa, Asia, and Australia. Carlton was formerly FCA authorised at Barclays Private Bank and Grant Thornton before establishing Capital for Life. The firm operates as an Appointed Representative Partner Practice of Forest Wealth SA, a FINMA registered insurance intermediary.

Evaluation factor weightings

Evaluation factorWeighting
Financial Strength30%
Capital Adequacy20%
Assets Under Management & Diversification15%
Global Market Reach15%
Product Innovation (HNW Focus)10%
Underwriting Flexibility10%

Rating scale interpretation

ScoreAssessment
9.0 to 10.0Outstanding — Industry leading across most or all areas
8.0 to 8.9Strong — High quality offering with minor limitations
7.0 to 7.9Competent — Solid but with notable gaps in certain areas
6.0 to 6.9Limited — Suitable only in specific scenarios
Below 6.0Not Recommended — Substantial concerns or misalignment with HNW needs

Data sources and benchmarks

Capital for Life Research combines adviser insight, underwriting trends, and institutional data to build its life insurer evaluations. Our scoring sources include:

  • Credit ratings (S&P Global, Moody's, AM Best, Fitch, Morningstar DBRS)
  • Regulatory capital disclosures (LICAT, Solvency II, RBC, BSCR)
  • Annual reports and solvency summaries
  • Global AUM figures and product filings
  • Adviser and client feedback from actual casework (Capital for Life Research)
  • Product illustrations and internal underwriting data
  • J.D. Power, MSCI, UN PRI, Sustainalytics, S&P Corporate Sustainability Assessment, Forbes, HR Asia, TIME, Evident AI

Scoring and peer normalisation

Each category is scored from 1 to 10, with 9 to 10 representing market leading performance, 7 to 8 strong with limitations or regional variation, 5 to 6 serviceable but not competitive in key HNW areas, and below 5 misaligned with HNW market expectations. Scores are weighted and benchmarked against a global peer set, ensuring insurer assessments reflect both standalone capability and relative competitiveness in the international life insurance market.

Review frequency

Ratings are reviewed semi annually, or following a material change in the insurer’s financial status, regulatory position, or product offering. Material change triggers include downgrades or upgrades in financial strength ratings, launch or withdrawal of key products, changes in jurisdictional access or licensing, and mergers, acquisitions, or portfolio restructuring.

Use case and limitations

Capital for Life’s ratings are designed for use by professional financial advisers, wealth managers, trustees, and regulated introducers. They do not constitute a personal recommendation or financial advice.

Scores do not constitute investment advice, a credit opinion, or a regulatory rating. They are Capital for Life’s editorial assessment for adviser use.

Take the full review with you

25-page PDF edition designed by Capital for Life. Includes the full scoring rationale, the methodology appendix, and the change-tracker against the 2025 edition. Downloads instantly.

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Frequently asked

Common questions from advisers

How does MGG PRO differ from MGIUL 24?

MGG PRO is a participating whole-of-life Savings Plan with a dual-contract structure, pairing the Manulife Bermuda Par Fund (stability) with non-participating segregated access to the CQS ABS Fund (alternative credit). MGIUL 24 is an Indexed Universal Life policy with S&P 500 crediting, contractual cap and floor mechanics, and broad premium financing acceptance. They serve different planning architectures rather than competing for the same case — MGG PRO sits between IUL and PPLI on the planning shelf.

What is Manulife's LICAT ratio and why does it matter?

The Manufacturers Life Insurance Company reported a LICAT ratio of 136% as at 31 December 2025, representing a capital surplus of C$24.1 billion over OSFI's 100% supervisory target. LICAT is the Canadian regulator's capital adequacy test for life insurers — a stronger ratio means greater claims-paying resilience and capital flexibility for new business growth.

Where does Manulife issue international HNW policies?

Through three issuing hubs — Manulife Bermuda, Manulife Singapore, and Manulife Hong Kong — unified under the Manulife Global HNW brand since January 2023. A new advisory office opened in the Dubai International Financial Centre in 2025, the first Category 4 licence held by an international life insurer in DIFC. The DIFC office is an advisory presence; policies continue to be issued from Bermuda, Singapore, or Hong Kong according to the client's circumstances.

Is Manulife suitable for premium-financed cases?

Yes. Manulife's IUL and Universal Life policies are widely used in premium-financed structures, particularly through Manulife Bermuda. MGIUL 24 has broad lender acceptance. MGG PRO premium financing is assessed case-by-case given the dual-contract structure and the PRO Account's mark-to-market mechanics. Capital for Life supports advisers through full structuring including lender selection.

What is the Manulife Global HNW platform?

Manulife Global HNW is the unifying brand established in January 2023 to integrate the Bermuda, Singapore, and Hong Kong HNW businesses under a single operating model. It is supported by a dedicated team of more than 100 professionals and serves HNW and UHNW clients across the Middle East, Europe, Africa, Asia, and Latin America. The 2025 DIFC office opening extended the platform's advisory reach into the GCC.

How frequently is this review updated?

Capital for Life reviews insurer ratings semi-annually, or sooner following a material change in the insurer's financial status, regulatory position, or product offering. Material change triggers include rating upgrades or downgrades, launch or withdrawal of key products, changes in jurisdictional access, and significant M&A activity. The full 2027 review is scheduled for May 2027.